Wealth transfer
A practical framework for keeping capital and clients through the transfer.
Retention through a generational transfer is not won in the months after a death. It is won years earlier, through relationships with people who are not yet your clients. Here is a practical framework.
Most CRM records describe an account holder. Retention requires describing a family.
For every significant relationship, you should be able to name the children, their approximate ages, roughly what they do, whether they are married, whether they have children of their own, and, critically, whether they have ever met you.
That last field is usually the honest answer to how exposed the relationship is.
Family capital is moving now, informally, and it rarely appears in a plan. Pew found 59% of parents of 18-to-34-year-olds gave financial help in the past year; 22% of 2025's first-time homebuyers used family money for a down payment.
One question in the annual review surfaces most of it: have you helped any of the children financially this year, or do you expect to? The answer is frequently yes, and frequently larger than expected.
This is the pivot. An informal transfer is an outflow you learn about later. A structured intra-family loan is a planning instrument:
Introductory meetings with heirs rarely stick, because there is nothing at stake. Helping a 35-year-old structure the loan that lets them buy a house is a different thing entirely: it is their money, their decision, their milestone, and you are the person who made it work.
That is a relationship with a foundation. A coffee is not.
Most estate disputes between siblings are not about greed. They are about asymmetric information: one child received help that the others did not know about, and it surfaces at the worst possible moment.
Documented balances let a family decide deliberately whether the transfer is an advance against inheritance, a loan to be repaid, or an outright gift that others will be compensated for. Any of those can be fair. Only the undocumented version is guaranteed to be contested.
Loans amortise, circumstances change, forgiveness decisions get made. Each of those is a natural touchpoint with both generations, and the reason the relationship stays live in the decades before the transfer.
The commonly cited figure is that roughly 80% of assets leave at inheritance. Whatever the precise number, the mechanism is not mysterious: heirs choose advisors they know, and most heirs do not know their parents' advisor.
Every step above is aimed at changing that one fact, years before it matters. See winning the next generation before the transfer.
See how Pari structures family lending.